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If a business wants to open, if a business wants to grow - we need to be with them every step of the way.

The Mayor’s Office has been working alongside Service London Business and the London Economic Development Corporation to prepare frequently asked questions based on the kinds of questions we get at the office every day.  We are always striving to update our library, but if you don’t see the answer here, feel free to reach out to my office.


What is Service London Business?

Answer:

Service London Business is your concierge-style service to help businesses start and grow here in London.  It is made of a team of City of London staff and partners across the community that are ready to help you from business plan to the grand opening and beyond.  You can learn more about Service Business London through their website or by getting in touch with the Business Connector via email or at (519) 661-2500 ext. 7650.


Where can I apply for a building permit?

Answer:

You can submit you Building Permit in person on the 7th floor of City Hall at 300 Dufferin Avenue.  Once you've submitted it, you can can monitor it's status at the Building Permit Inspection System.

If you need help, feel free to reach out to the City of London's Manager of Business Services, Development & Compliance via email or at (519) 661-2500 ext. 1541.


How does garbage collection work for my business?

Answer:

Businesses are permitted to set out 12 garbage bags.  Please note: trade waste is not acceptable. Please place garbage at your collection point before 7 a.m. on the date fixed for collection but not before 5 p.m. the day before.

Bags must weigh less than 20 kg or 44 lbs.

Your business is also permitted to set-out curbside recycling if you are located on an existing residential collection route. The limit of recyclables per collection is 5 blue boxes and 2 bundles of corrugated cardboard.

To determine your garbage & recycling collection schedule, please contact us by e-mail or at 519-661-4570.

For more information about garbage collection, see the City of London website.